Website - Privacy and Cookies

 

 

This website uses cookies to provide services and features, and to improve our user experience.

What are Cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

 

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

Your privacy

 

Our website is hosted by Wix.com. Wix.com provides us with the online platform that allows us to provide services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  For more information visit https://www.wix.com/about/privacy#

This policy may change so please check back periodically to ensure that you are aware of any changes that may have been made.

 

What we collect

 

We may collect the following information:

 

  • Name

  • Email address

  • Telephone number

  • Locations of interests

  • Information you may provide as part of any enquiry submitted via this website

  • Images and/or photos (if provided)

  • Story content (if provided)

 

What we do with the information we gather

 

We may use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • We may use the information to improve our services

  • We may use the information to customise the website according to your interests

  • We will never sell your details or share them with any third party organisations, except if requested by the police or other legal authorities

  • If you have provided us with a news article or story we may publish this item and the details provided on this website for all visitors to read

  • We will only send you information that you have specifically requested, using the address which you have provided

 

Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Links to other websites

 

Our website contains links to other websites which may be of interest to you. However, once you have used these links to leave our site you should note that we do not have any control over such website(s) or their content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this statement. You should exercise caution and view the privacy statement applicable to the website(s) in question.

This notice was last updated May 2019

Customer Contact Centre 03708 506 506 (Mon to Fri 8am to 6pm)

Incident Hotline 0800 80 70 60 (24hr)

Floodline 0345 988 1188

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